Fire Insurance Claims: Help & Tips You Should Consider After The Fire

By: Joe Brennan


Almost everyone who has suffered damages to their property as a result of a fire insurance claim makes costly mistakes during and after the settlement... And, here it is; Most policyholders simply rely on their insurance company to evaluate the entire claim. This can be the most costly mistake anyone could ever make in their entire life.

As if it's not bad enough that your property was destroyed by fire, to then rely on someone else - who is not really there for you - to visit the property, inspect the damages, generate PROPER value, and then completely trust that they have your best interest in mind... Is Simply I N S A N I T Y ! Yet, we see policyholders that are in a state of shock allow this very thing to happen all across the world, every day of the year. It's hard to imagine that most people have human instincts to count their "change" from a cashier at the store or diligently review dinner bills, line by line, to make sure the waiter or waitress did not bill them for additional items. We all do it. We're sure to go out of our way to track and count life's little chump change. However, when it comes to fire insurance claim damages exceeding tens of thousands, even hundreds of thousands of dollars, without ay questions we rely on the insurance company.

No one knows your property like you do. There is much to do to properly prepare and configure a fire insurance claim that in most instances, items are forgotten or missed during the process. Especially if it's done by someone at your insurance company. They don't know about your building, your property, or your contents (furniture, clothing, etc.) like you do. How could they possibly be as accurate as you? Furthermore, just because an insurance company adjuster visits your property for an inspection does not mean they are a professional contractor, builder, or certified in fire and water damage restoration.

With the review of thousands of closed claims, we have found that in most cases, both insurance companies and policyholders unknowingly miss damages that are hidden from the naked eye. In almost all instances; it is a good idea to have a professional review your fire damage claim. Preferably a fire insurance claims appraiser, consultant, or fire consulting firm.

Unknowingly policyholders often assume that when their insurance company sends them money and they deposit the funds in their bank account that the claim is closed. This is not true at all. The fact is; in most states the policyholder has up to 3-years to submit a claim and even the same time to ADD damages to an existing claim. So, the answer is yes, you can have a professional review your claim to see if you have been properly compensated, during the claims process or even years after the claim has been closed. Policyholders can also obtain more insurance proceeds from claims - even if the building has been torn down, demolished, and/or removed.

It's true, even if claims have been settled and all insurance proceeds have been deposited, or the building has been torn down and removed, policyholders can recover more insurance proceeds if the damages were missed or not addressed properly. In most cases, tens of thousands, even hundreds of thousands of more dollars are recovered... AFTER the insurance company has closed the claim. Even policyholders that believe they have received a fair settlement... they usually have not.

However, it's truly up to the policyholders to do their part and protect themselves. Below are a few tips and ideas to assist policyholders with the review of their fire insurance claims. There are tips for those in the middle of the claim process - as well as tips for claims that have been closed some time ago.

1. Existing Claim -

1. Document Your Building Damage: Take the time to inspect and document the damages yourself. Take photos of all damaged rooms in your building. Take overviews of the room and then take some close-up photos of the damaged ceilings, walls, floors, windows, doors, etc. of that room as well. Work your way around the building to the left (clock wise). Before entering the next room, closet, or hall - take an overview. This will be an easy way to organize which photos belong to which rooms. An example is; Overview of living room, then from top to bottom, photos of ceiling, walls, windows, doors, then the floor. Then the first photo of the next room is an overview, and so on. (No pictures or close-ups of contents yet, just the rooms.)

1. For Closed Claims -

1. Obtain Documentation Of The Building: Insurance adjusters visit the property to gather measurements and photos of the damage. If you have no photographs yourself, or a limited amount of pics - request that the insurance company send you all photographs that were taken by the adjuster. You should also request the complete estimate and diagram/sketch they used to arrive at the square footage and repair numbers. This type of documentation will be critical for you to have, as well as if the need arises for the fire insurance claim appraiser you choose.

2. Existing Claim -

2. Document Contents Damage: You will now want to visit each room and closet once again. This time you will be collecting an inventory of your contents. In the same manner you did with the rooms; you should take an overview picture of each piece of furniture, each pair of shoes, each shirt, pants, ect. After the overviews you then take a close-up picture of any damages to that item. (Like smoke or water stains, etc.) Write each individual item down on a Contents Inventory Form. ( Request one by visiting http://www.insuranceclaimsgroup.com/contact-us.html ) The manner in which you take your photos will also help organize them. For Example; Take the overview picture of the room you are about to enter. In this example; let's say the living room. Your should then continue your way around the room to the left (clockwise). Capture pictures and list each item on each wall until you get back to where you began. It's important not to bounce around the room. This ensures that items will not be forgotten or missed. When the living room inventory has been pictured, listed, and completed, move into the next room. Again, start with an overview picture of that new room. This helps organize the contents by what room they were in. Be sure to list the name of the room on each page of the inventory list. Now the pictures and the lists are both sequenced and organized with each other.

2. For Closed Claims -

2. Obtain Documents Of Your Contents Damage: The insurance adjuster has taken photos of your contents during their inspection as well. If you have no photos yourself, or minimal photos - then request all photos taken by the adjuster of your contents. You should also request the complete detailed contents inventory they have written to arrive at their numbers. This documentation will be useful for the fire insurance claim consultant you choose.

3. Existing Claim -

3. Review Policy: Fire claim victims should always take time to read and review their insurance policies. Moss people have no idea of the basics, like; How much building allowance they? How much allowance for contents (clothing, furniture, electronics, etc.)? How much allowance to rent a home, rent furniture, or to stay in a hotel? Surprisingly, most policyholders have limited or absolutely no knowledge of such information. Usually this type of documentation gets destroyed in the fire. If such; people should visit their agents office and request a "certified true copy" of the policy they own. One should also ask the agent to advise how much coverage they hold for their property.

3. For Closed Claims -

3. Obtain Copy Of Your Policy: Contact your insurance company and request a certified copy of your "FULL" insurance policy, including the Declarations page. This documentation will be useful for the fire insurance claim consultant you choose.

4. Existing Claim -

4. Consult With A Professional: The insurance companies have their adjuster visit your property, inspect your damages, and complete estimates on the amount of damage you have incurred. It's very important you have the same exact process completed yourself. How does a policyholder know the insurance company adjuster has done their job correctly? Should you be willing to give up tens of thousands of dollars by not taking steps to be sure? The insurance adjuster should explain all the fire insurance claim coverage's that is available to you, however, such information is rarely disclosed. Sometimes it is even done on purpose, and on other occasions it's also done on purpose (Did you read that? Forgetting to advise you of certain coverage's is usually withheld until you ask. More often than not; it's done on purpose.) It is your belongings, it is your money, and it is your policy. You must educate yourself to ensure you're being fully compensated for the fire damages. You should consider hiring a fire insurance claim professional. Someone who can look out for you and review the insurance company's value of your loss. You need to be in-the-know by obtaining your own "real-world" costs and estimates to repair or replace your property.

4. For Closed Claims -

4. Consult A Independent Insurance Appraiser: Have you been provided with a fair settlement? How is a person sure they have unless they consult with a professional? Anyone who is not 100% sure if they have obtained fair and full settlement from an insurance company, owes it to themselves to investigate. If policyholders have collected and reviewed all the docs and photos that are listed above; they have sufficient documentation to consult the opinion of an independent appraiser and insurance professional. A professional review of your claim documentation is all an independent insurance appraiser needs to advise if you were treated fairly. To consider leaving yourself in the dark, with no flashlight in sight, without knowing if you're forfeiting tens of thousands and/or hundreds of thousands of dollars in the insurance company's pocket - doesn't make much sense at all. The minimal fee it would take to understand where you stand is a very tiny cost to pay. Compare that same tiny cost to a large chunk of insurance funds that you weren't even aware existed... is a no-brainer.

(Free Consultation: Getting help is easier than you think. We provide a no cost review of any present or closed insurance files. Call for your Free Consultation at any time 919-669-9111. Or visit online at http://www.insuranceclaimsgroup.com/contact-us.html )

The reasons are clear and simple. The facts are this, the adjusters work directly for the insurance company, where the fire claims appraiser or consultant works directly for you. You already made the right choice by making sure you were properly insured. It is now up to you to continue with the next steps. That is to research that you have properly compensated for the policy you paid for.

About the Author

Copyright of Insurance Claims Group, Inc. & Joseph P. Brennan: Joe Brennan is President and owner-operator of Insurance Claims Group, Inc., a national independent adjusting, appraisal, and umpiring firm. Joe has been in the property loss business for more than 24-years. His loss experience began as a contractor - builder, which included water and fire damage restoration repair services. After 20-years of insurance restoration estimating and repair experience, Mr. Brennan became a licensed independent insurance claims adjuster. Joe has maintained his IICRC Certification in both Fire and Water Restoration and also maintains active adjuster licenses in 10-states. Throughout his career, he has handled many multi-million dollar losses, both commercial and residential. The amount of combined experience and knowledge of new construction, damage repairs, and insurance claims handling has advanced his ability to act as a Dispute Appraiser and Appraisal Umpire. Mr. Brennan is highly educated with the appraisal process and has acted as an appraiser and umpire on dozens of claims. Mr. Brennan can be reached at;


Insurance Claims Group, Inc.

2054 Kildaire Farm Rd., Suite # 426

Cary, NC 27518

Ph: 919-669-9111

Fx: 919-573-9595

Web: http://www.insuranceclaimsgroup.com , http://www.insurance-appraisal-servies.com & http://www.fireinsuranceclaims.net



Copyright of Insurance Claims Group, Inc. & Joseph P. Brennan: You may freely republish this article, provided the text, author credit, the active links and this copyright notice remain intact.

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